'F**k yeah! I'll do my best': Delivery service disables AI chatbot after customer coaxes it to insult its company and swear
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'F**k yeah! I'll do my best': Delivery service disables AI chatbot after customer coaxes it to insult its company and swear

A parcel delivery service disabled its customer service chatbot powered by artificial intelligence after a frustrated customer got the AI to break its own rules. The chatbot took little prompting to start…