The CEO of PC case maker NZXT has come out with a response after the company was the center of an expose regarding its Flex program. Johnny Hou, the CEO of NZXT, hosted a video where he admitted that the company had “messed up”. The NZXT Flex program has been the subject of much criticism. It allows customers to rent a specific PC build from the company, but business practices around it - and price - have made it the subject of a blasting. NZXT might make some of the best PC case designs around, as you can see in our NZXT H7 Flow review, but its Flex program's offerings have been hard to defend. Continue reading NZXT scrambles to fix controversial gaming PC rental scheme, as anger mounts MORE FROM PCGAMESN: Best graphics card, Best gaming PC, Best SSD for gaming